Offline & Sync

What keeps working with no internet, how to read the sync indicator, billing on multiple offline counters, and fixing sync issues.

Common Tasks

The internet just died and there's a queue. Short version: keep billing — nothing is lost.

One reference card for the connectivity and sync states. The indicator sits in the status bar along the bottom of every POS screen.

Understanding (and explaining to staff) what happens when the whole shop loses internet with 3 counters billing.

Something has stayed "pending" too long, or a report is missing a bill you know exists.

How BitMed updates itself, and what staff see on screen when it does.