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Special CasesOwner

Deactivate (retire) a product

On this page

When to use this: a product you'll never sell again (discontinued brand). It disappears from billing search but its history stays intact.

Steps

  1. Products → find the product → Archive (the archive icon on its row).

  2. Result — hidden from billing search; past bills, reports and GST history untouched. Turn on Show archived to find it again, and Restore if it comes back.

Good to know

  • Never delete to "clean up" — archiving is the safe path; history and audits need the record.
  • Product still has stock? Sell it out or return it to the supplier first (→ INV-07).
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