When to use this: something broke, a strip got damaged, or the count is just a little off — one product, one batch, one quick fix.
Steps
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Open the product. Go to Inventory → Stock Overview and click the product. The batch panel opens on the right. Find the batch and tap Adjust stock (the sliders icon on the batch card).
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Enter what you counted. In the Stock Adjustment box, type the Physical Count — the number you actually counted on the shelf, not the difference. BitMed works out the Variance for you as you type. Then pick a Reason and add a note if you like. The count and the reason are both required.
In the picture, 1 is the Adjust stock icon on the batch card, 2 confirms which batch you are correcting and what BitMed currently holds (Batch: MXC625K228 · Current: 20), 3 is the Physical Count, and 4 is the reason list: Physical Count, Damage / Breakage, Theft / Pilferage, Sample / Free Distribution, Expiry Removal and Other.
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Tap Adjust. The stock updates straight away, and the change is written to Reports → Audit Trail with your name, the reason and the numbers.
1 is the entry — module Stock, action Stock Adjustment. 2 is the ⓘ button that opens the detail, and 3 is what was recorded:
{"change": -18.0, "reason": "Sample / Free Distribution", "new_qty": 2.0}— the movement, the reason you chose and the resulting quantity. 4 exports the trail to CSV or Excel. The dropdown at the top left filters the list by module, so you can show Stock entries only.
Good to know
- Adjusting needs an internet connection. Offline, the form shows a Stock Adjustment Unavailable Offline banner and will not submit — reconnect and try again. Billing still works offline (→ OFF-01).
- An expired batch cannot be adjusted here. The Physical Count is shown but locked, and the box is titled Stock Adjustment — Expired Batch. Expired stock leaves through Expiry Management instead, as a recorded write-off or a supplier return — a disposal has to be provable, and a free-form count correction would not be (→ INV-03).
- A blank count is refused. The field is mandatory precisely so an empty box never reaches the server as a wipe-to-zero.
- Got lots to correct? A stock audit is easier (→ INV-04) — it's built for counting many items at once.
- If stock keeps going missing for no clear reason, that's a sign to audit more often, not to keep adjusting.