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Common TasksBilling staff

How to Apply Discounts on Bills

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When to use this guide: To give a discount on a single item, apply a flat discount on the overall bill, or understand automatic customer discounts.


2 Ways to Apply Discounts in BitMed

1. Item Line Discount (Single Item)

  • On the item row, move your cursor to the Disc % field.
  • Type the discount percentage (for example, 10 for 10%), then press Enter.
  • BitMed will automatically recalculate the item total and GST.

2. Automatic Customer-Type Discount

  • When you link a registered customer (using F3), any special discount assigned to their customer category (such as Senior Citizen 5% or Regular Customer 10%) is applied to the bill automatically.

Manager / Supervisor Override

If you try to enter a discount that is higher than the maximum limit allowed for staff members, a Supervisor Override window will pop up.

  • An owner or pharmacist must enter their security PIN or approve the override before the higher discount can be applied.

Good to Know

  • GST Recalculation: All discounts are applied before GST calculations, so BitMed recalculates GST on the discounted amount automatically.
  • Prescription Medicines: Discounts can be given on prescription medicines, and they will still be recorded properly in statutory registers like Schedule H1.
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