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Reference & GuidesBilling staff

Printing & Reprinting Receipts

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When to use this guide: To print receipts after checkout, reprint older invoices, and set up your printer settings properly.


Printing a Receipt After Checkout

  1. When you finalize a bill (F10), the receipt preview screen displays your pharmacy header, drug license numbers, GSTIN, item details, batch numbers, expiry dates, and tax breakdown.

  2. The receipt is sent directly to your counter thermal printer (80mm / 58mm roll) or A4 printer.


2 Ways to Reprint a Bill

Option 1: Reprint the Very Last Bill (Express Shortcut)

Press F6 anywhere on the billing screen. BitMed immediately reloads and prints the most recent bill generated on your terminal.


Option 2: Reprint Older Bills from Sales History

  1. Open the Sales History screen (or press F9 in Sales).
  2. Search for the bill by Bill Number, Customer Name, Mobile Number, or Date.
  3. Click to open the bill detail and select Print Receipt.

1-Minute Printer Setup Guide

To make thermal receipts print clearly without unwanted blank margins:

  1. In the browser print dialog:
    • Printer: Select your thermal receipt printer.
    • Margins: Set to None.
    • Scale: Set to 100% (Actual size).
    • Paper Size: Select 80mm (or 58mm) roll paper size.

Frequently Asked Questions

Why is my thermal receipt text printed cut-off or tiny? Check your browser print settings and ensure Margins are set to None and Scale is set to 100%.

Can I print receipts on standard A4 paper? Yes. You can configure your default invoice layout to A4 or Thermal Roll in Settings → Printer & Layouts.

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